Contact Us  Tel: 0508 4SIMPLY (0508 474 675)             or, O4 472 7778 Fax: (04) 472 7775 Email: info@simplyenergy.co.nz PO Box 10609, The Terrace, Wellington 6143

Wellington Office Level 4, James Cook Arcade 294-296 Lambton Quay, Wellington

Auckland Office 196a Jervois Road Ponsonby, 1021 Auckland

 

 

 

 

 

 

 

 

Simply Energy Resolution Process

If you have a problem with our service please either call us on 0508 4Simply or send an email to info@simplyenergy.co.nz or post a letter to P O Box 8043, The Terrace, Wellington.

 If you do not receive a satisfactory resolution within 40 working days you have the right to take your complaint to the Electricity and Gas Complaints Commissioner.

 Contact details of the Electricity and Gas Complaints Commission are;

Phone 0800 22 33 40, email info@egcomplaints.co.nz or write to P O Box 6144, Wellington.