Contact Us

 Tel: 0508 4SIMPLY (0508 474 675)              Wellington Office                            Auckland Office
   or  (04) 472 7778                                                  Level 4,                                               196a Jervois Road
Fax: (04) 472 7775                                                   James Cook Arcade                          Ponsonby,
Email: info@simplyenergy.co.nz                  294-296 Lambton Quay,                   1021 Auckland
PO Box 10609, The Terrace,                                 Wellington
Wellington 6143

 
 

Simply Energy Resolution Process

If you have a problem with our service please either call us on 0508 4Simply or send an email to info@simplyenergy.co.nz or post a letter to P O Box 10609, The Terrace, Wellington.

If you do not receive a satisfactory resolution within 40 working days you have the right to take your complaint to the Electricity and Gas Complaints Commissioner.

Contact details of the Electricity and Gas Complaints Commission are;

Phone 0800 22 33 40, email info@egcomplaints.co.nz or write to P O Box 6144, Wellington.