Making the complex simple is what we do. We understand your demands for more innovative, agile and compliant technology and services that’ll help you compete within a regulated market.
Leverage Simply Energy to accelerate your business, we’ll make sure it’s all take care of.
70 The Terrace
Southern Cross Building
59-67 High Street
Problems or Complaints
If you have a problem with our service, we offer a free internal complaints process, please contact us directly.
0508 4SIMPLY (0508 474 6759)
PO Box 10609, The Terrace, Wellington, 6143, New Zealand
If you do not receive a satisfactory resolution within 20 working days you can take your complaint to Utilities Disputes Ltd (previously Electricity and Gas Complaints Commissioner), a free and independent service.
Utilities Disputes Ltd are available by Free phone 0800 22 33 40, Email firstname.lastname@example.org or Postal Address PO Box 5875 Wellington 6140 Freepost 192682