Contact us.

Making the complex simple is what we do.  We understand your demands for more innovative, agile and compliant technology and services that’ll help you compete within a regulated market. 

Leverage Simply Energy to accelerate your business, we’ll make sure it’s all taken care of.


Mike Hall
Senior Commercial Manager

ddi. 09 320 5458

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Level 3

Solnet House

70 The Terrace

Wellington 6011

0508 474 6759

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Level 3

Southern Cross Building

59-67 High Street

Auckland 1010

0508 474 6759

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164A Saint Asaph Street

Christchurch Central

Christchurch 8011

0508 474 6759

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Problems or Complaints

If you have a problem with our service, we offer a free internal complaints process, please contact us directly.

0508 4SIMPLY (0508 474 6759)

PO Box 10609, The Terrace, Wellington, 6143, New Zealand

If you do not receive a satisfactory resolution within 20 working days you can take your complaint to Utilities Disputes Ltd (previously Electricity and Gas Complaints Commissioner), a free and independent service.

Utilities Disputes Ltd are available by Free phone 0800 22 33 40, Email or Postal Address PO Box 5875 Wellington 6140 Freepost 192682


Medically dependant or Vulnerable customers

If you or someone in your home has critical medical equipment powered by mains electricity or is reliant on electricity for reasons of age, health or disability, and disconnection of electricity may present a clear threat to your or their health or well-being, it is important you let us know. To speak with us about this, or to authorise someone to speak on your behalf (e.g. a family member, a friend or a social agency) please call us on 0508 474 6759

Download our General Terms & Conditions here…